Save, turn off, and disconnect your PS4 for at least 30 seconds before restarting. * Primary & Secondary DNS: **_See Above_**ĥ. * Choose the appropriate network connection method So let's see if updating your **Playstation 4**'s DNS settings will help. If you are attempting to view a season that was dubbed in another language you will first need to switch your preferred language to match the dubs.īecause the servers for various devices are all located in different parts of the country sometimes it's a matter of pointing to the right DNS server. Then make sure your preferred language is set to English. Please make sure the season you have selected is either the base season (The English subbed version) or is dubbed in English. It may be that you are attempting to view a season that is dubbed in another language. Please check your network settings and try again" or other connectivity errors: If you are receiving a message stating "Unable to access online features. Reinstall the app by downloading it from the PlayStation Store. Then head on over to your Crunchyroll account settings ( ) and unlink and deactivate your PS4. If these steps don't help, uninstall your Crunchyroll app by going to TV/VIDEO, highlighting the app, pressing OPTIONS on your controller, then selecting DELETE.Ensure that your PlayStation 4 console and Crunchyroll app are updated to their most current versions.Select SETTINGS, then NETWORK, then TEST INTERNET CONNECTION, and check to ensure your PS4 has a stable connection.For starters, please completely back out of the Crunchyroll app by pressing the PS button on your controller, and selecting CLOSE APPLICATION. If that does not work, restart your PlayStation 4, then restart the Crunchyroll app.Sorry that our PlayStation 4 app is giving you trouble! Here are a few basic tips that can help get Crunchyroll running for you again:
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